Design & programming of an app for the field service
Customer
TÜV International GmbH
Project
App creation
Power range
Digital Solutions
Description
Professionally designed apps for internal and external information are highly relevant for many companies and are becoming increasingly important for communication. For TÜV Rheinland, the UGW digital experts have now designed and programmed another app in the area of “certification services” – following an app for “professional training”.
Using this app, TÜV field service employees can use their tablets to quickly and professionally answer all relevant questions about the company and its own services. The appealing infographics and extensive background information provide the editorial basis for this.
In order to optimally guide through the customer appointments, the field staff can already bring together relevant services and documents for each individual customer appointment in advance in the “Information Hub”. They can use the interactive service catalog for this purpose. The different industries and topics can be conveniently filtered. The “Information Hub” can be accessed easily and at any time during the customer appointment via the main navigation of the app. Furthermore, a search with practical auto-completion is also integrated, which makes it much easier to find the documents you are looking for. Detailed industry information (e.g. on IT) and focus topics (e.g. hygiene management) round off the knowledge provided by the app.
The app is also already prepared for the possibility of multilingualism. This means that nothing stands in the way of an international rollout.
Main focus
- Digital solution
- App development
- Digitization of field service tasks
- UGW SALESDAISY
Your contact
References from the same area
P&G Pampers Hospital – Database
The in-house programmed database solution acts as the linchpin between the customer, office staff and field staff for the sales project, which involves analyzing the use of Pampers in clinics in the DACH region and promoting it through tailored agreements and offers.
Capri Sun – SALESTOM
SalesTOM is an efficient and target-oriented tool for our sales force. It helps us keep track of distributions, facings and secondary placements of our products in individual point-of-sales we manage. A clear dashboard ensures good usability and we always have an overview of what is happening on the surface so that we can react quickly.
UGW SALESDAISY: The marketing tool for the sales force
The SALESDAISY app, developed by UGW Digital, is tailored to the specific
user needs and enables a profes- sional and
sional and always up-to-date appearance of the sales force. Through
the integration of high-quality images, videos and animations
The app takes field service conversations to a new level.
vel, which can be achieved by simple flyers, PDFs or speech alone.
can never be achieved.
P&G Pampers Hospital – Database
The in-house programmed database solution acts as the linchpin between the customer, office staff and field staff for the sales project, which involves analyzing the use of Pampers in clinics in the DACH region and promoting it through tailored agreements and offers.
Capri Sun – SALESTOM
SalesTOM is an efficient and target-oriented tool for our sales force. It helps us keep track of distributions, facings and secondary placements of our products in individual point-of-sales we manage. A clear dashboard ensures good usability and we always have an overview of what is happening on the surface so that we can react quickly.
UGW SALESDAISY: The marketing tool for the sales force
The SALESDAISY app, developed by UGW Digital, is tailored to the specific
user needs and enables a profes- sional and
sional and always up-to-date appearance of the sales force. Through
the integration of high-quality images, videos and animations
The app takes field service conversations to a new level.
vel, which can be achieved by simple flyers, PDFs or speech alone.
can never be achieved.